π The Pivotal Role of Emotional Intelligence in Effective Mediation π
In the intricate dance of conflict resolution, the spotlight increasingly falls on emotional intelligence (EI) as the linchpin of effective mediation. As a cornerstone in the art and science of negotiation, EI transcends the conventional bounds of rational strategies, injecting a layer of human understanding that is both profound and transformative.
Emotional intelligence, at its core, is the capacity to be aware of, co...
Continue reading...